To contact a customer service representative, please visit the GSS Contact Us page or use the toll free numbers below:

Calling from Guyana: 1-877-246-6788 (GTT Callers) or 1-800-759-6504 (Digicel Callers)

Calling from the U.S:  703-988-5765

Call Center Hours: Monday to Friday – 09:00 to 17:00 hrs.

For general or case-specific information, you may also use our Visa Navigator tool.

Answers to frequently asked questions can also be found at http://travel.state.gov/content/visas/en/general/frequently-asked-questions/about-visas-the-basics.html.

The Embassy’s switchboard operator is unable to respond to visa inquiries. Please use the contact information above. 

NOTE: The Visa Inquiries Unit is closed on U.S. and Guyana National Holidays.

The US Embassy is located at 100 Duke and Young Streets, Kingston, Georgetown, Guyana. Visa applicants are required to use the Duke Street entrance of the Embassy. All visa applicants must have a scheduled appointment or a letter from the Embassy, as well as a photo ID for entry.  Please see our Prohibited Items page for a list of items you may not bring into the Embassy.

Please click on the links below for detailed information on applying for a non-immigrant visa in Guyana. Visa information is also available at http://guyana.usvisa-info.com/ or by calling the Visa Information Center at 1-877-246-6788 (GTT) or 1-800-759-6504 (Digicel). If you are in the United States call 1-703-988-5765.  Call Center hours are: Monday to Friday, 9:00 a.m. to 5:00 p.m.

Step 1: Select a Visa Type

Identify the type of visa you need based on the purpose of your travel to the United States.  A full list of visa types can be found http://travel.state.gov/content/visas/english/general/all-visa-categories.html. The vast majority of routine travel for tourism or business should be B1/B2.

Step 2: Complete the Online Application

Now that you know the kind of visa to apply for, you can fill out the DS-160 Nonimmigrant Visa Application Form.  This application can only be completed online.  After clicking on the DS-160 Application Form website, select “Guyana, Georgetown” from the drop down menu and then click “Start an Application”.  You will be taken through a series of questions which you must answer truthfully. When finished, print the final “Confirmation Page” with the barcode. This page MUST be presented on the date of your visa interview.

If you choose to use a visa preparation service, such as an internet café or consultant, it is your responsibility to ensure the information they enter into your DS-160 application is complete and accurate.  You are responsible for all errors in your application, which may jeopardize your qualification for a visa.

Step 3: Register For Visa Services And Pay The Visa Processing Fee

Visit our Visa Information Service website at http://Guyana.usvisa-info.com and register for visa services by clicking on the “Create Account” button. Follow the steps outlined to pay the visa processing fee either by Credit/Debit Card (Visa or Mastercard) or Cash.

If you choose to pay by cash, after creating your account at http://Guyana.usvisa-info.com, print the two (2) deposit slips to make your application fee payment to any branch of Scotiabank Guyana. Scotiabank Guyana will stamp one copy of the deposit slip as “paid.” Retain a copy of the payment slip for your records.

The visa application and processing fee for most visa classes (B1, B2, C1, C1/D, F, M, J) is US $185.00.  Fee information for other classes of visas can be found at travel.state.gov.

Step 4: Schedule Your Interview Appointment

If you paid by Credit or Debit Card, you will be able to access the appointment scheduling calendar immediately via your registered account at http://Guyana.usvisa-info.com.

If you paid by Cash, you will obtain access to the appointment scheduling calendar within two business days of paying your visa processing fee at Scotiabank Guyana. Log in to your registered account at http://Guyana.usvisa-info.com once your payment is validated to schedule an appointment.

Applicants who need scheduling assistance may also contact the Visa Information Center via toll free numbers: 1-877-246-6788 (GTT Callers) or 1-800-759-6504 (Digicel Callers).  If you are in the United States, call 703-988-5765.  Call Center hours are Monday to Friday, 9:00 a.m. to 5:00 p.m.

Step 5: Attend Your Interview at the U.S. Embassy

Appear at the U.S. Embassy for your interview when scheduled. Please do not arrive more than 15 minutes before your appointment time. Bring along your passport, one 2×2 inch photo, and your application confirmation page. Applicants under the age of 18 must submit original birth certificates issued within the past two (2) years by the General Registrar’s Office.

Due to security concerns and space limitations, you will not be able to bring friends, relatives, attorneys, or business contacts to attend the visa interview with you.  Only minors, differently-abled persons, and people who need special assistance may bring a family member to the interview.

You will be screened by security personnel before entry.  Certain items are not permitted in the Embassy including food, liquids, guns, weapons, cellular telephones, photographic or video cameras, radios, computers or other electronic equipment. See the complete list of prohibited items.

Step 6: Pick Up Your Visa

If your visa application is approved, the Consular Officer will provide Visa Pick-Up Instructions. Applicants will be able to pick-up their passports at the CSRA Document Service Center (DSC) at 223 Camp Street, North Cummingsburg, Georgetown (the building before Shell Gas Station).  Applicants will receive an email notification when the DSC has processed their documents. They may collect the documents 24 hours after the email notification. 

Please note that the U.S. Embassy will NOT allow in-person passport pickup, all documents MUST be collected from the DSC location. Please note the requirements for collecting your package in the email notification you will receive when your document is ready.

Note: If you are applying for a K1 (fiancé) or K3 visa, please do not use the Non-Immigrant Visa Appointment System to schedule an appointment. You will receive specific appointment scheduling instructions via letter or e-mail from the Consular Section.

If you are renewing a visitor (B1/B2) or Transit (C1/D) visa that has expired within the last 48 months, you may qualify to forego your visa interview.

Conditions for Eligibility

• Be a Resident or National of Guyana
• Your previous visa was issued in Guyana
• Have a valid U.S. visa or one that expired within the last 48 months
• Your previous visa was not lost, stolen, cancelled, or revoked
• You were not refused on your last U.S. visa application
• You have never been arrested or convicted of a crime; deported from or denied entry to the United States.

Applicants who meet these requirements may schedule an appointment for the purposes of submitting their required visa documentation and having their updated biometric information collected.

To schedule an “Interview Waived” appointment, please log into this website after completing steps 1 – 3 on the “How to Apply” page. After logging in, you will be asked to answer some validating questions to determine if you qualify to have your interview waived. Alternatively, you may CONTACT the Visa Information Center for assistance with scheduling an Interview Waived appointment.

If you or your dependents meet the conditions below, you may qualify to forgo your visa interview. However, consular officers reserve the right to require an interview for any visa applicant.

Conditions for Eligibility 

To qualify, you must meet the following requirements:

• Be younger than 14 years old and have a parent with a valid visa in the same category; or be older than 79 years old;
• Be a Resident or National of Guyana;
• Have never been refused a U.S. visa or had one lost or stolen;
• Have never violated U.S. immigration laws or been convicted of a crime; and
• Have no parent who is a U.S. citizen or U.S. resident.

Children under 14 do not need to accompany parents to the interview.

Applicants who meet these requirements above may schedule an appointment for the purposes of submitting their required visa documentation and having their updated biometric information collected.

To schedule an “Interview Waived” appointment, please log into this website after completing steps 1 – 3 on the “How to Apply” page. After logging in, you will be asked to answer some validating questions to determine if you qualify to have your interview waived. Alternatively, you may CONTACT the Visa Information Center for assistance with scheduling an Interview Waived appointment.

Applicants who wish to travel to the U.S. due to an emergency are advised to check the appointment wait time for regularly scheduled appointments to determine if an appropriate appointment may be available. You may obtain the next available date by creating an account at http://Guyana.usvisa-info.com.

Applicants may only request an expedited appointment under the following circumstances:

• An immediate relative’s death, grave illness or life threatening accident taking place in the United States. Applicants must provide the name, relationship, place and description of the situation, and contact information for the attending physician or funeral home.
• Urgent medical treatment for the applicant or their minor child.
• An applicant for a student or exchange visitor (F/M/J) visa whose I-20 or DS-2019 has a start date that is earlier than the first available visa appointment.
• An unexpected need to travel to the United States for urgent business purposes (including H and I visas) that is occurring within 10 days after the first available visa appointment, unless the business purpose is for routine periodic travel related to purchase of wholesale goods for resale in Guyana or similar purposes.
• NOTE: Weddings, purchased tickets, and discretionary travel do NOT constitute emergencies justifying an expedited appointment.

To request an Expedited/Emergency Appointment:

Applicants must first schedule a regular appointment, either through the Information and Appointment Website or by contacting the Call Center at 225-8732, Monday to Friday from 9:00 a.m to 5:00 p.m.

If the regular appointment date is not early enough to accommodate the emergency circumstances, applicants may request an expedited appointment on the Information and Appointment Website by selecting the “Request Expedite” link on the “Application Summary Page” and following the instructions provided.

We always recommend that individuals apply for visas well in advance of their proposed date of travel.  No assurances regarding the issuance of visas can be given in advance.  Therefore, final travel plans or the purchase of non-refundable tickets should not be made until a visa has been issued.

Passports and visas are official travel documents and should be reported immediately if lost or stolen.

If your U.S. visa was issued in Guyana and it was subsequently lost or stolen, please complete this Report of Lost or Stolen Visa Form (PDF 183 KB) and e-mail it to FPUGeorge@state.gov. You should also immediately notify the police in the area where the visa was stolen, and provide a copy of the police report to the Embassy.

If your visa was not issued in Guyana, please report the loss to the U.S. Embassy where it was issued. You should also include a copy of the police report, if applicable.

After receiving a new passport, you are welcome to apply for a new non-immigrant visa by following the application instructions at https://gy.usembassy.gov/visas/nonimmigrant-visas/.

If you applied for a nonimmigrant visa and were refused under Section 214(b) of the Immigration and Nationality Act (INA), the decision cannot be reviewed or appealed.  However, you may reapply if you have additional evidence to demonstrate your qualifications for a visa.

More information is available at travel.state.gov.