Effective December 07, 2015, the Consular Section of the U.S Embassy will implement a notable change to our Non-Immigrant Visa process. All approved visa applicants will no longer return to the Embassy to uplift their approved visas. This service is now being provided by the local DHL office, located at 50 E Fifth Street, Alberttown, Georgetown. Applicants will be able to pick-up their passports at the DHL office Monday through Friday (except holidays) from 9:00am to 6:00pm.
At the time of interview, the Consular Officer will provide a Visa Delivery Instruction Notice to all approved visa applicants advising the applicant of the pick-up information at the DHL office five (5) business days after the interview.
Pick-Up Requirements for Adult Applicants: Applicants 18 years or older must present the Delivery Instruction Notice and their National Identification Card to the DHL office within 30 days of visa approval.
For those applicants who do not have a National ID Card, DHL will request supplemental identification such as an official driver’s license (with photo) or an original birth certificate. The DHL agent will also review information from the passport or visa to validate the identity of the applicant picking up the documents.
DHL will require the applicant to record his/her name, ID document number, and signature as proof of receipt. Visas will only be given to applicants/passport owners.
Pick-Up Requirements for Minor Applicants: Parents whom wish to pick up documents on their children’s behalf must provide proof of their valid relationship by presenting the following documents:
- The child’s original birth certificate or adoption decree, with at least one of the parent’s full legal name displayed on the document.
- The parent must prove their identity by presenting a national ID card or passport with a matching name on the child’s birth certificate or adoption decree.
The introduction of this offsite Document Return Service is new to Guyana; however, this service has been implemented at U.S Embassies worldwide as part of the Global Support Strategy for Visa Services. Visa applicants will benefit from the flexibility the service offers by being able to uplift documents at days and times that are convenient to them.
Questions regarding the DHL document return service, including questions about visa delivery status may be directed to the U.S. Embassy’s Visa Information Service telephone line at 592-225-8732.